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Friday
Nov212008

My cleaning person fired me.

My cleaning person, who wasn't very good, fired me.  She even made me cry.  I know I'm not completely alone when I share that someone's obvious, unchanging dislike for me, makes my desire for that person to like me, even stronger.  You well-adjusted, secure people probably have no idea what I'm talking about.

I can receive feedback about my personal idiosyncrasies.  I can look in the mirror and say to myself, "Self.  You really need to find balance in that area of your life."  

I'm a little... persnickety.  BUT, I'm kind and diplomatic (usually) and can laugh about my quirks.  Chris will tell you - I've come a long way.

Two weeks ago I told the cleaning person - AGAIN - that I really prefer the same two or three people cleaning our home.  The main cleaning person originally had one other gal that cleaned with her, and the two of them did a great job.  Several months passed and the main cleaning person began bringing two or three extra people each time - and it was rarely the same "crew".  This bothered me.

I politely explained - THREE YEARS AGO - that I wasn't comfortable with strangers in the house, seeing every nook and cranny of our lives.  In my opinion, it's very intimate when someone cleans your home.  I wanted some consistency.  It was also exhausting telling the new people things that I'd already covered multiple times - like...  Please don't use Windex and Pledge on EVERYTHING, or When you bang the vacuum into the baseboards, it leaves black marks - DO YOU SEE ALL OF THOSE BLACK MARKS ON THE BASEBOARDS?  THE BASEBOARDS THAT I JUST PAINTED AGAIN?  (I know, I'm sick.  I need a frickin' life.)

There's usually a language barrier with the rotating "helpers" as well.   So even if I try to politely say, "You really don't need to Windex the walls, but thank you!", I just get head nods and smiles in return.  It's been frustrating.

So two weeks ago, I'd had it.  I stomped around and sighed passive-aggressively while two more strangers Windexed and Pledged every surface in the house, left new, loooong, black marks on the baseboards, and lingered in the office looking at "stuff".

I told the main cleaning person I wanted to talk to her.  I said I was frustrated with the situation.  I asked if there was anyway she could schedule the same couple of people to clean with her, or if she wanted to just clean our home herself, I'd happily co-clean with her.  I said some other things too...

We left it that we'd talk before her next scheduled cleaning day, which is today.

I called her yesterday afternoon.  "Have you put any thought into how you'd like to handle tomorrow?"  

She replied, "It my be too lay to tell you, but I not cleaning for you no more.  Las week, you were un-respectful."

"What?! No. No. No. No. No.  YOU were un-respectful.  And THIS is unprofessional.  I am a nice person.  I have always been generous with you, and communicated kindly, and complimented your work.  My ONLY issue has been the revolving door of people in MY house.  You've assured me repeatedly that you understood and would bring a consistent crew.  But you haven't.  For three years!"

She said, "We hab our own oh-pinion.  Dis conversation is ober."

"What?!  No. No. No. No. No.  I have more to say.  This is important to me.  I was calling YOU to tell YOU that YOU don't need to clean our home.  [Not true - I was hoping she would still come and we could figure out a person or two she could bring on a regular basis.]  Now, part of owning your own business is being able to work through a difficult spot with a client... blah blah blah," I lectured.

"I need to go.  Dis conversation is ober."

"What?!  No. No. No. No. No.  I called you...!"

Click.

I called Chris at work, told him I was having a bad day on top of an already intense, busy couple of weeks.  "No, I'm not PMSing, I don't know what it is.  I think I just don't like people."

Chris said, "I don't like people either...  But I like you."

I heard the smile in his voice.

Thanks.  I like you too.

Reader Comments (26)

I like this story. Especially the end.
November 21, 2008 | Unregistered CommenterSara
I like you too! And I like your blog!

Have you ever read Nickle and Dimed? It's made me distrust the whole cleaning community.
November 21, 2008 | Unregistered CommenterDeidre
Awwwwww. I can clean your house. I love cleaning. LOL. But yeah, I totally get what you mean. My cleaning lady's a doll. I'd lend you her but the flight cost would be murder.

And Chris is adorabbbblllleeeeee!! I like him tooooo. LOL!
November 21, 2008 | Unregistered Commenterthedemigod
I like you. (small consolation)

This is why I only say hi and thank you to the cleaning people, I'm afraid of these kinds of situations.
November 21, 2008 | Unregistered Commenteranna
Awesome story. I know exactly how you feel. I can't even come to interview a new cleaning lady since our last one left the province five years ago. I do it better myself anyway (but would SOOOO rather not have to!)

Love the end ;)
November 21, 2008 | Unregistered CommenterJoe Girl
You should break in her house and mess it up.
November 21, 2008 | Unregistered CommenterDr Zibbs
I am sooo sorry! And how freakin rude of her! Does she not realize that the economy is in the shitter and she may be getting much less work soon when people start cutting back on things.

I completely understand how you feel about having people in your house like that.

I guess she must be pretty excited about that $1000 that Obama promised her....
I am so sitting here on Friday afternoon, supposed to be working on a project, and I say "bingo" when I read this, because the only cleaning helper who showed up today is the one who speaks no inglés. Every other Friday for the past year, two people show up and one speaks English, and we LIKE the two who come regularly for EXACTLY the reasons that you do! We don't like it so much when the fill-ins come because they have no idea about how we like things done.

It's a bit embarrassing to complain, though--I seriously have told Rich that one of the things I love about him is the fact that he's always had other women, and if he ever stops the cleaning service, I may go, too.



November 21, 2008 | Unregistered CommenterDebby
Sara - Thank you. I appreciate your *prompt* and kind comment.

Deidre - I haven't read "Nickel and Dimed". I'll Google it. I like you too.

Thedemigod - I'd rather just come visit you. Forget cleaning the house! I'm glad you like Chris too - he's a nice person AND adorable - like you.

Anna - I'm flattered. I like you too. You're a wise, wise woman. No talky - just cleany.

Joe Girl - I think we all do it better ourselves. It would just be nice to have a little help - good help - not perfect, but good. My expectations are realistic.

Dr. Zibbs - Yeah. That'll show her. Did you read this?

Connie - I don't know what she was thinking. She wouldn't talk to me. I almost screwed myself into the ceiling out of frustration.

Debby - Sounds like we're in the same boat, only your half-ass cleaning person didn't fire you. So humiliating. Stick to your guns on the cleaning service demand with Rich. I agree with you that it's relationship altering.
November 21, 2008 | Unregistered Commentercsquaredplus3
Un-respectful?? lol, was George W Bush your cleaning person??

Seriously, why bother with someone that fails to satisfy?? Sounds like they sucked, find someone else and don't sweat it. And tell the next people WHY you were unhappy with the last so they know not to do that stuff from the get go.
November 21, 2008 | Unregistered CommenterMrs.D
I'm sorry she made you cry. If she was that sucky for three years, you should have booted her long ago!

I'm pretty sure I could never have a cleaning person because I would have to make sure my house was clean before she came to clean it. Also, it wouldn't make sense for the following reasons: I work from home, my house is small, and I love bleach.

November 21, 2008 | Unregistered CommenterSherri
I also liked the ending. Your expectations were reasonable and not hard to accomplish. I hope you find the perfect person to replace Miss Well-I-AM-The-Queen-Of-Clean? Windexing and Pledging the walls, hey? Hoookay!
November 21, 2008 | Unregistered CommenterThe Floydster
oh my God. unrespectful? She did you a FAVOR. Let's take her out.
November 22, 2008 | Unregistered Commentervodkamom
Mrs. D. - Nice comparison to George W. I don't believe English is HIS second language though.

Sherri - You're right. Chris says that all the time. I know you have high standards for clean too - it IS hard. I think the cleaning person was stressed because the house was always in pretty good shape when she arrived. I love bleach too.

The Floydster - Thank you Anne. I think the cleaned the walls because they were trying to look busy. But if I said anything, I was a jerk.

Vodkamom - No. She did me a FLABOR. You're a nice friend, although I'm not a violent person. Maybe you can hold her so she has to listen to me. I wasn't done talking.
November 22, 2008 | Unregistered Commentercsquaredplus3
All that stuff would bug me too. I hired a cleaning service once to clean my house for $175 and they did a crap job. I asked if they could please clean under the table before they left (which was a big pile of schmutz and lint) and they got mad and talked in Spanish behind my back.

But I understand Spanish, you see, and I didn't like them either.

Caca faces.

Hey, why don't you come over to my place and win some jewelry and you'll feel all better?

Dis conversation is ober now.
November 22, 2008 | Unregistered CommenterSan Diego Momma
Oh this would drive me crazy. But I've found a good coping mechanism for this kind of thing over the years. When someone else is "in the wrong" but turns the tables on me - I just figure that it helps them deal with the situation. So if they want to make me out to be the bad guy - I'll just give them that as a little "gift." I don't want anyone to harbor guilt for years like I do. If I can spare them that by letting them think I suck - so be it. Of course this is only applicable to people I don't think I'll see again.
November 22, 2008 | Unregistered CommenterKate Coveny Hood
Now I see why we get along so famously. And I am willing to kick that obnoxious, incompetent woman's behind on your behalf. Also? Husband knows better than to suggest PMS as the culprit. I don't like people either. But I will always say...

Love,Claire
November 23, 2008 | Unregistered CommenterMiddle-Aged-Woman
You are smart to have those concerns. For a year, I had a cleaning company owned by my AUNT and COUSIN clean my house. I capitalized that because it is important. They had a several staff changes, but they always had the same two girls leading their "teams," girls I really liked. They were both born in Mexico, but both worked hard in their jobs and personal lives and then took night classes to perfect their English.But one afternoon a stranger came. My wedding ring and mother's ring were stolen and, of course, she moved 350 miles away the next day.
November 23, 2008 | Unregistered Commentershonda
ha! that's funny, and sad. we only get help cleaning for special occasions, and i usually stand around the whole time, wiping down my shotgun.
November 24, 2008 | Unregistered Commentermuskrat
Wow - I wouldn't have guessed that a cleaning person would be so quick to fire a customer. You'd think she would want more customers rather than less. I guess not.

And it's always nice to know you're liked!

I also don't like people.
November 24, 2008 | Unregistered CommenterALF
People are horrible. Really. Even the nice ones sometimes. I would be angsting over the cleaning lady too. It helps to remind myself that the person causing the angst is, like all of us, a limited human being. For whatever reason, the cleaning lady probably does not have the capacity to recognize the difference between constructive criticism and rudeness. She probably cannot even comprehend your need for privacy. You could have explained it all to her for the next three years and it probably wouldn't have helped her understanding.
November 26, 2008 | Unregistered Commentertinsenpup
Sounds like you were more than patient and not the least bit un-respectful. :-)

I've been lucky to have a great cleaning lady for a few years, and she always brings the same helpers with her. If they find loose change, down to even a penny, they put it in a spot where they know I will find it. If you move here, I'll loan her to you. :-)

Hope you find someone new soon, and that it's someone whom you can trust and will listen to what you need from the service.



November 26, 2008 | Unregistered CommenterJennifer H
Oh, don't get me started on the cleaning people.

I had a cleaning person on occasion, for a while, and hated every flippin' minute of it. My husband, who grew up with a maid (and a nanny, and a gardener, and lobster bisque for dinner most nights) did not understand, but after a while he stopped TRYING to understand, and stopped trying to get ME to learn to like it, and...now, we live with whatever mess I don't manage to conquer. It's not ideal, but at least I am not stomping around like a nutcase.

Glad to see you over at my blog!
November 29, 2008 | Unregistered Commenterchristine
I fired my cleaning lady, never bothered to hire another one and I'M JEWISH. Yes, it is actually against my religion to not have a cleaning lady but I got so fed up with them not listening and really feeling like I was being taken advantage of that I said screw it. I'm sure it won't last forever but arghh!!!! I would have been so frustrated. Just so you know, I like you too so now that's a whole two of us and I'm gonna bet there is a lot more. :)
November 30, 2008 | Unregistered Commenterjessica bern
I can totally understand this. Your cleaning lady becomes a part of your life--- you trust her, she knows where you like things, and if a little something gets moved you lovingly go "oh gosh darn that Rita!" and smile at the thought of her. Well, that's how I think of my cleaning lady anyway. But I feel awful because she "culled" her clients and ditched my best friend and kept me. The worst part was that my best friend was the one who introduced me to Rita! argh.

Recent blog post: Ode to the Lychee Nut
a. love the spanish accent.2. do you feel compelled to pre-clean before the cleaning lady arrives? hate that!iii. isn't it nice that these are the things we have to complain about!D. liked the comment from the jewish woman about not having a cleaning lady being against her religion!

Recent blog post: Hate: Other People in Meetings

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